CTI MEDICAL SERVICES is a professionally managed Medical Transcription Service company maintaining very high standards in providing patient information management services to US clinics and hospitals. CTI MEDICAL SERVICES Medical Transcription Services utilizes state-of-the-art infrastructure, dictation technology, well-qualified and experienced transcriptionists, and high-end software technologies to provide end-to-end solutions for medical transcription and healthcare information management.

CTI MEDICAL SERVICES’s mission is to provide its client with acceptable medical transcription services, healthcare management services and maintain a dedicated team of qualified medical transcriptionists and supporting staff who will always feel proud to be a part of CTI MEDICAL SERVICES.

CTI MEDICAL SERVICES interdigitizes high - end innovative software technology with qualified medical transcriptionists. Our dedicated team of software professionals work hand-in-glove with our clients and medical transcription team to provide the ultimate results that our clients expect, and many a times more than they come to expect of us. The medical transcription software developed by our team is both extremely user-friendly and secured for use in medical transcription business.

The medical transcription team at CTI MEDICAL SERVICES can confidently say that our services are true to be believed and we welcome you to experience our high-end complete solutions and be a part of our highly satisfied clientele.

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CTI MEDICAL SERVICES is a professionally managed Medical Transcription Service company maintaining very high standards in providing patient information management services to US clinics and hospitals. CTI MEDICAL SERVICES Medical Transcription Services utilizes state-of-the-art infrastructure, dictation technology, well-qualified and experienced transcriptionists, and high-end software technologies to provide end-to-end solutions for medical transcription and healthcare information management.

CTI MEDICAL SERVICES’s mission is to provide its client with acceptable medical transcription services, healthcare management services and maintain a dedicated team of qualified medical transcriptionists and supporting staff who will always feel proud to be a part of CTI MEDICAL SERVICES.

CTI MEDICAL SERVICES interdigitizes high - end innovative software technology with qualified medical transcriptionists. Our dedicated team of software professionals work hand-in-glove with our clients and medical transcription team to provide the ultimate results that our clients expect, and many a times more than they come to expect of us. The medical transcription software developed by our team is both extremely user-friendly and secured for use in medical transcription business.

The medical transcription team at CTI MEDICAL SERVICES can confidently say that our services are true to be believed and we welcome you to experience our high-end complete solutions and be a part of our highly satisfied clientele.

CTI provides a direct response on behalf of clients when callers respond to an advertised telephone number for contest entry, seminar registration, market research, charitable donations, or information fulfillment. Using CTI technology, our call center agents can have access to our client's database of customer information, allowing them to respond to account inquiries or direct callers to the proper department. This insures client's customers concerns will be resolved on the first call over 90% of the time.

Be open for business 24 hours a day, 7 days a week, 365 days a year! Outsource your order entry services to CTI by allowing our skilled and experienced agents to take orders for your products. This solution allows callers to place an order by simply calling a toll free number — included as a value added service to you. We can handle any volume, from a single product to large catalog order entry.

Our web enabled order taking application allows call center agents to provide live call center support and place your customers' orders in real time. This solution allows CTI agents to view inventory of our client's products via the World Wide Web. The agents have the ability to view products, take products from inventory in real time, and process credit card orders. In addition, call center agents can answer any frequently asked questions as well as "up sell" potential customers.

CTI realizes that you and your customers trust us to take orders and securely deliver information to you or your fulfillment house. As a result, we use the utmost care when sending the information we collect. Giving you the option of using a secure encrypted email, FTP, SSL or our online order taking application, we provide the most secure transactions in our industry.

As order taking specialists in the call center industry, CTI prides itself on delivering the most sophisticated technologies to our customers. These technologies are value driven and are aimed at providing the best possible service for our customers.

Outsource your appointment scheduling needs to CTI by allowing our skilled and experienced agents to make, change, and cancel appointments for you.

This solution allows your customers to make appointments 24 hours a day, 7 days a week, and 365 days a year! Serving businesses such as medical practices, restaurants, beauty salons, hair stylists, hotels, etc. this solution allows CTI live agents and clients to book reservations from a common database. By using the power of the Internet, our agents and our clients can use the reservation application simultaneously. Our agents and our clients have the ability to view availabilities, make reservations, and cancel reservations. This means CTI can take reservations for you providing an easy and cost effective solution to prevent overbooking and exceed your customers' expectations.

Call now and find out how outsourcing your appointment scheduling needs to CTI can save you time and money!

Outsource your conference registration needs to CTI by allowing our skilled and experienced agents to process your conference and seminar registration calls live 24/7.

This solution allows callers to register for your conference or seminar by calling a toll free number — included as part of our services to you. Our sophisticated conference registration system allows our agents to view all the details of your conference, including availabilities and prices. By using the Web our agents and our clients can use the registration application simultaneously. Our agents and our clients have the ability to view availabilities, make reservations, and cancel reservations, and provide answers to frequently asked questions. In addition, with our online credit card processing options, we can collect payment information from the caller and process it real time.

This means CTI can take reservations for you providing an easy and cost effective solution to prevent overbooking and exceed your customer's expectations.

Call now to find out how outsourcing your conference registration to CTI can benefit you!

Customers, partners and suppliers demand 24/7 support for the products and services they have invested in. Providing full-time technical support for products or services is critical to your success.

Can your company provide your customers with the help they expect for urgent technical issues? Does your company provide competent first tier support for your customers' simple everyday questions? How many customers have you lost because customer support was an issue?

Providing the expected level of support takes time, focus, and resources that most companies do not have.

Our Customer Service Agents can answer questions or concerns about your product or service, regardless of the type and complexity.

Our Web enabled technology allows us to build detailed expert systems that make us a seamless extension of your company. In addition, CTI has an in house training facility that provides in-depth training of your products and services to our agents. With CTI, your customers will always get the level of support they expect.

CTI helpdesk include First Tier Technical assistance, Hardware break/fix dispatch, Software break/fix and Password resets.

Call now to find out how CTI outsourcing solutions can help you.